Pricing

One price per room, locks included. Nothing else.

HotelOne PMS from $20 a month, with smart-lock management included. Locks only, without the PMS, from $3 per lock. AUD, GST inclusive, billed monthly, cancel any time.

Suites count once (child rooms are free). Gateways and encoders are never charged. Counts are read from your property automatically each billing period.

Full front desk

HotelOne PMS

Priced by guest rooms

$205/month AUD · 25 rooms

$130 for 10 rooms, then $5 per extra room · next room +$5

Includes management for 25 locks — no lock fee

  • Smart-lock management included: key cards, PIN codes, app keys, remote unlock
  • Front desk: bookings, check-in / out, folios & payments
  • Rates, packages & restrictions; OTA channel sync
  • Direct booking engine & payment links
  • Guest profiles & loyalty
  • Reports: revenue, occupancy, ADR, cash reconciliation
  • Guest messaging: SMS, email, OTA inbox
  • Housekeeping dispatch & cleaner mobile view
  • Room-status board, calendar & settings — always free

HotelOne Device

Locks & key cards only, without the PMS — priced per lock

$75/month AUD · 25 locks

$3 per room or public-door lock · $1 per cabinet lock · minimum $20

  • Smart-lock management: key cards, PIN codes, app keys
  • Remote unlock, gateways & public doors
  • Card encoder & self check-in kiosk integration
  • Battery & online-status monitoring
  • Room-status board, calendar & settings — always free
  • Upgrade to PMS any day, pro-rated
Prices in AUD, GST inclusive, billed monthly to a card inside the PMS. Enable today and pay only the remaining days of this period; close at any time and it ends at the end of the period. PMS includes lock management; the per-lock price applies only to Device without the PMS. Phone-app SMS is free; gateway SMS is $0.05 per message. Smart-lock hardware is sold separately at LockOne.
Worked examples

What properties like yours pay

Monthly, AUD, GST inclusive. PMS includes lock management — no lock fee on top. Locks assume one per room plus a couple of public doors.

PropertyRoomsLocksPMS, locks includedDevice only, no PMS
B&B / small motel89$104$27
Roadside motel1517$155$51
Typical motel2527$205$81
Larger motel4043$255$129
Hotel6468$315$204
Large hotel120126$455$378
What's included

Free core, two paid plans, locks included in PMS

CapabilityFreePMSDevice
Room-status board & calendar
Reservations, check-in / out, folios
Property, rooms, users & permissions
Rates, packages, restrictions & OTA sync
Direct booking engine & payment links
Guest profiles & loyalty
Reports & cash reconciliation
Guest messaging (SMS, email, OTA inbox)
Housekeeping dispatch & cleaner app
Smart locks, key cards, codes, remote unlock

A PMS property gets lock management with no lock fee. A Device property can upgrade to PMS on any day, pro-rated.

Billing questions

The fine print, in plain words

Guest rooms that are enabled in your property. A suite counts once — its child rooms are free. On PMS, lock management is included, so locks add nothing. On Device without the PMS, locks are whatever is registered in your device list: room and public-door locks at $3, cabinet and other locks at $1. Gateways and encoders are never charged. Counts are read automatically at each monthly invoice.